The €80k Online Retail Scheme will provide strategic intervention for businesses to improve their digital journey, determine where they are on their digital business journey, and design a digital adaptation plan based on their recognised need. Online Retail Scheme is used to obtain in-depth analysis of the company’s current and potential online presence and capabilities, target audience and brand, implementing business digital strategy, technical and/or advisory consultancy from Enterprise Nation Associates
Effectively digitalising your business can help you to increase efficiencies, enhance how you sell to customers, and develop new products and services. But when it comes to planning, it’s important to think beyond technology: your strategy, your people and culture, and your internal processes are all critical elements of your digital roadmap.
We will help in examine your current operational procedures and digital systems to find areas for improvement. The emphasis should be on reducing waste by adopting simpler, faster procedures that are supported by automation and/or cloud-based digital solutions when suitable.
The outcome is anticipated to contain a plan for the organisation to improve business processes through a combination of people skill development, digital process development, and technology investment through the development of business-specific cloud software.
We will review current products, services, and channels of the company with the ability to provide customers with a high-quality digital experience. This should comprise a digital examination of the customer journey(s), which should encompass all customer touchpoints from sales, marketing, customer support, delivery, channels, life cycle, and competitor analysis.
We will examine your company's current key performance data, which is utilised to drive the business, and find gaps and potential for development, provide deep data strategies to increase brand revenue and profitability by providing comprehensive security and control of operations at all levels, including sales, pricing, stock, logistics, and customer data. Improving the customer experience by exaggerating data in all of its forms across the organisation.
This should include the following:
Our Support Team will help you design your Digital Journey
The Department of Enterprise Trade and Employment (DETE) has proposed a further call for Online Retail Scheme applications, aiming to encourage the retail sector in Ireland to develop a more competitive online offer that will enable an increase in their customer base and build a more resilient business. The scheme offers a grant of up to €40,000 (subject to match funding) to help retail enterprises (10 employees of more) to develop their ecommerce capability, and in turn reap the positive enterprise impacts of trading online.
The applicant must be an Irish based retail enterprise that has 10 or more full-time employees. The business must also:
1. After the project is completed, the service provider will invoice the company (including VAT where appropriate)
2. Payment of the grant will be made on the basis of claims for expenditure actually paid for by the successful applicant company and verified and evidenced by Enterprise Ireland with reference to invoices, payroll, time records, bank statements and other relevant documents.
Online Retail Scheme covers digital strategy, digital infrastructure, technical and advisory support to help a company on their digitalization journey, up to a value of €40,000 ex VAT. A maximum daily rate of €900 ex VAT per day shall apply.
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