The Metaverse can be defined as "the widespread societal shift from flat media viewed in the third person to immersive media experienced in the first person" if the general hype is stripped away.
The implications are still significant even though this simplifies the idea to just its essential aspects as a business. This is because the Metaverse will fundamentally alter how business owners view their customer journeys, enabling them to see it from the perspective of an active participant (the User) with firsthand experiences in the virtual world.
At Articulate Digital Business we believe that the business opportunity will follow consumer behaviour. That’s why it’s important to continue building your business for today’s opportunities by innovating, experimenting and growing your audience, through your business digital channels such as your Website, eCommerce Store, Facebook, Instagram, Messenger or WhatsApp — because the connections that you're building on these platforms now will still apply in the Metaverse. The most successful brands in the history of business have evolved and stayed relevant by understanding their customers' changing needs. You can take steps in the Metaverse by building new commerce channels via Articulate Digital Responsive Website Builder by articulating your desired business customer journey for creating interactive and immersive experience for your digital customers.
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